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Contact Student Accounts

Find contact information to receive customer service support from the Office of Student Accounts.

The Office of Student Accounts functions as the central billing service center at University of Maryland Global Campus. We provide:

  • Cashiering: Receives and processes all checks, cash and credit cards payable to the university.
  • Accounting: Performs special student adjustments and provides fiscal information to the university's financial accounting system and ad hoc reporting to other departments.
  • Perkins Loan Coordination: Provides counseling to Perkins Loan recipients and proactively assists them with the repayment process.
  • Collections: Manages the student billing and collections process. Serves as a liaison to the State of Maryland Central Collection Unit for delinquent account matters.
  • Employer and Military Tuition Assistance: Receives and processes military and employer tuition assistance documents; manages the military and employer organization billing process.
  • Customer Service: Serves as the front line for customer inquiries via e-mail and telephone. Provides assistance to students needing to request a refund check stop-payment/re-issue, sign their private loan check or discuss their student account.

Contact Student Accounts

E-mail: studentaccounts@umgc.edu
Phone:  1-800-888-8682
Fax: 301-985-7858

Unit Departments

Payments, Refunds, Direct Deposit, Service Indicator Hold
studentaccounts@umgc.edu

Payment Plans, 1098-T's, Undeliverable Refunds Checks, Copies/Stop Payments/Tracing Refund Checks, Financial Aid Book Allowance, R2T4
osacommunications@umgc.edu

E-statement, Dunning, Collections (CCU), Prior Balance Payment Plans, Perkins Loan Repayment
collections@umgc.edu

Third Party Military (active duty)
tpmilitary@umgc.edu

Third Party Veterans
thirdparty@umgc.edu

Third Party Civilians & Corporate
thirdparty@umgc.edu

Third Party Invoicing and Collections
invoicingcollections@umgc.edu

Address

The Cashiering Office is closed for walk-in drop off payments. Please call  1-800-888-8682 for assistance.

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