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Contact Student Accounts

Find contact information to receive customer service support from the Office of Student Accounts.

The Office of Student Accounts functions as the central billing service center at University of Maryland Global Campus. We provide:

  • Cashiering: Receives and processes all checks, cash and credit cards payable to the university.
  • Accounting: Performs special student adjustments and provides fiscal information to the university's financial accounting system and ad hoc reporting to other departments.
  • Collections: Manages the student billing and collections process. Serves as a liaison to the State of Maryland Central Collection Unit for delinquent account matters. Coordinates Prior Year/Prior Term Payment Authorization.
  • Employer and Military Tuition Assistance: Receives and processes military and employer tuition assistance documents; manages the military and employer organization billing process.
  • Customer Service: Serves as the front line for customer inquiries via e-mail and telephone. Provides assistance to students needing to request a refund check stop-payment/re-issue, sign their private loan check or discuss their student account.

Contact Student Accounts

Phone:  1-800-888-8682
Fax: 301-985-7858

Unit Departments

Payments, Refunds, Direct Deposit, Service Indicator Hold

Payment Plans, 1098-T's, Undeliverable Refunds Checks, Copies/Stop Payments/Tracing Refund Checks, Financial Aid Book Allowance, R2T4

E-statement, Dunning, Collections (CCU), Prior Balance Payment Plans

Third Party Military (active duty)

Third Party Veterans

Third Party Civilians & Corporate

Third Party Invoicing and Collections


The Cashiering Office is closed for walk-in drop off payments. Please call  1-800-888-8682 for assistance.

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Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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