Skip Navigation
Skip to Menu Toggle Button

Get Help With LEO

Get help with LEO, including technical assistance for your online classroom experience.

University of Maryland Global Campus makes taking web-based classes easy, but you may want a little help from time to time. So we provide several resources for you to get the help, information and technical support you need to effectively use your online classroom.

Online Classroom Overview: For Undergraduate and Graduate Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for undergraduate and graduate courses with a 4-digit subject code
(6:07 min)

Online Classroom Overview: For Cybersecurity Master's and MBA Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for graduate courses with a 3-digit subject code
(6:28 min)

I Need Help

It's always a good idea to start with your instructor or faculty assistant. They're most familiar with your specific course. They've been trained in LEO, and there's a good chance they already have resolved an issue similar to yours.

You can also tap into your peer network. LEO's discussion feature enables you to post questions and seek help; someone in your class may have the same question as you. And you can share what you learn.

 

I'd Like Information About LEO

View the LEO FAQs to learn how to use the features in your online classroom, or visit the Help Center to search and access all our frequently asked questions about learning online.

I Require Technical Assistance

Call our technical support team toll-free at 888-360-8682 or visit the Help Center. Help is available 24 hours a day, seven days a week, 365 days a year. Our technical support team can assist you with any issues related to logging in to LEO, bug reporting, and troubleshooting.

The Help Center also houses a comprehensive knowledge base. You can find answers to many common questions, including information on how to reset your password and how to reply to comments in a discussion.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

Personal Information
Please provide your First Name.

Please provide your Last Name.

Contact Information
Please recheck your email address.
Please provide a valid E-Mail Address.

Numbers only, between 10-15 digits.
Phone required

International numbers, start with a plus sign (+) & country code

Please provide a valid ZIP Code or APO/FPO.

Additional Information

By submitting this form, you are giving your express written consent without obligation for UMGC to contact you regarding our educational programs and services using e-mail, phone, or text, including automated technology for calls and/or texts to the mobile number(s) provided. For more details, including how to opt out, read our privacy policy or contact an admissions advisor.