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Help Center

Find answers to questions about admission, course registration, graduation, and more.

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Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

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Technical Support

Get answers to common technical support questions.
Technical Support

Password Help

Change or reset your password and login credentials at UMGC.
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Browse By Topic

Advising and Registration Help
Get advice on selecting and registering for classes.
Applying for Admission Help
Learn more about applying to UMGC.
Billing Help
Get help paying your bill and managing your student account.
Financial Aid Help
Get help with financial aid at UMGC.
Help Getting Started for New Students
Learn about orientation for new students.
Military and Veterans Help
Find answers to top questions from military and veteran students at UMGC.
Online Classroom Help
Find resources to help you be successful in your online class.
Transcripts Help
Find out how to submit your transcripts to UMGC or get a copy of your UMGC transcripts.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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