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Online Classroom Help

 

Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682

Technical Support (24/7)
888-360-8682

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Find resources to help you be successful in your online class.

Do you need help with submitting or editing an assignment, using class discussions, or accessing the calendar? Have a question about updating your e-mail address, communicating with fellow students, or managing My Locker? Find answers to questions like these and many others by searching the Help Center in the search box provided below.


Did You Know?

You can access your classroom early. Classrooms are open to students seven days before the class start date. Accessing your class early will give you the chance to check out all the new features, get comfortable with your classroom, review your course syllabus, confirm the resources needed for your class, and determine if you have any questions for us. We're happy to help you.

Online Classroom Overview: For Undergraduate and Graduate Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for undergraduate and graduate courses with a 4-digit subject code
(6:07 min)

Online Classroom Overview: For Cybersecurity Master's and MBA Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for graduate courses with a 3-digit subject code
(6:28 min)

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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