Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
(Monday–Friday, 8 a.m.-8 p.m. ET)
Technical Support (24/7)
E-mail the support team or submit documents using the UMGC Help Center.
Do you need help with submitting or editing an assignment, using class discussions, or accessing the calendar? Have a question about updating your e-mail address, communicating with fellow students, or managing My Locker? Find answers to questions like these and many others by searching the Help Center in the search box provided below.
You can access your classroom early. Classrooms are open to students seven days before the class start date. Accessing your class early will give you the chance to check out all the new features, get comfortable with your classroom, review your course syllabus, confirm the resources needed for your class, and determine if you have any questions for us. We're happy to help you.