Contact Support
Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Find resources to help you be successful in your online class.
Do you need help with submitting or editing an assignment, using class discussions, or accessing the calendar? Have a question about updating your e-mail address, communicating with fellow students, or managing My Locker? Find answers to questions like these and many others by searching the Help Center in the search box provided below.
Top FAQs
- How do I access my classes?
- How do I change my e-mail address in LEO?
- How do I edit my LEO profile?
- How do I add a post to a discussion?
- How do I access my submitted assignments?
- What are the classroom technical requirements?
- How do I submit a paper to the Effective Writing Center for review?
- How do I find my library barcode?
- How do I borrow materials from the library?
Did You Know?
You can access your classroom early. Classrooms are open to students seven days before the class start date. Accessing your class early will give you the chance to check out all the new features, get comfortable with your classroom, review your course syllabus, confirm the resources needed for your class, and determine if you have any questions for us. We're happy to help you.
