Billing Help

Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682

Technical Support (24/7)
888-360-8682

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Get help paying your bill and managing your student account.

Looking for your 1098-T tax form?

If you enrolled and paid tuition at UMGC during a calendar year, you may be entitled to an education credit on your tax return. To view or print your 1098-T, or for information about whether you qualify to receive a 1098-T, please read more.

Have a question about a bill or how to make a payment? Use the search bar below to find an answer or browse our frequently asked questions and topics by clicking the links on this page.

If you are active-duty military, National Guard, Reserves, a veteran, or a family member using benefits, please view our military and veterans information.

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Did You Know?

There are several ways to pay for your education:

UMGC's interest-free monthly payment plan
Third-party payments
Credit card or electronic check
Cash, check, or money order

Learn about payment options.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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