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Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682

Technical Support (24/7)
888-360-8682

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Get help paying your bill and managing your student account.

Looking for your 1098-T tax form?

If you enrolled and paid tuition at UMGC during a calendar year, you may be entitled to an education credit on your tax return. To view or print your 1098-T, or for information about whether you qualify to receive a 1098-T, please read more.

 

Have a question about a bill or how to make a payment? Use the search bar below to find an answer or browse our frequently asked questions and topics by clicking the links on this page.

If you are active-duty military, National Guard, Reserves, a veteran, or a family member using benefits, please view our military and veterans information.


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Did You Know?

There are several ways to pay for your education:

  • UMGC's interest-free monthly payment plan
  • Third-party payments
  • Credit card or electronic check
  • Cash, check, or money order

Learn about payment options.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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