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How do I view my account balance?

Your Statement of Account shows a full record of your account activity for a term. It organizes charges, payments, and other transactions for easy review.

To view your statement:

  1. Log in to your Student Portal
  2. Click Finances on the left menu
  3. Select Student Account Center
  4. Read the Consent and Agreements page, then click I understand
  5. Optional: Choose whether to go paperless for your 1098-T tax form
  6. In the Statements section, click View Statement
  7. Select the term you want to view
  8. Your Statement of Account will appear on screen.

For help, contact the Office of Student Accounts at 800-888-8682 or visit umgc.edu/help.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.