Contact Support
Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Find answers to top questions from military and veteran students at UMGC.
Find answers to all of your questions about military and veterans benefits, earning credit for your military experience and more by using the search bar below, or follow the links in our list of frequently asked questions. For additional resources, please view our military and veterans information.
Military and Veterans FAQs
- How do I submit my military documentation?
- Am I required to register in both the ArmyIgnitED and MyUMGC portals?
- Am I eligible for the Yellow Ribbon GI Education Enhancement Program? If so, when can I apply?
- Where can I find the Veterans Certification form in the student portal?
- How do I receive credit for my prior military service?
- How can I apply for the military tuition rate?