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Help Getting Started for New Students

 

Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682

Technical Support (24/7)
888-360-8682

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

 

Learn about orientation for new students.

Congratulations on taking the first step on your academic journey! After you register for your first class, visit the Get Started website for tools, resources, and strategies that will help you not only prepare for your first class but also develop the study habits that will carry you through your entire degree program. And if you run into questions along the way, just call on your team for help. Find information about financing your education.

UMGC's Get Started website includes the following:

  • A checklist to prepare for your first class

  • An introduction to the online classroom

  • Tips for interacting in your class

  • Contact information for your support network at UMGC




Did You Know?

There are several ways to pay for your education:

  • UMGC's interest-free monthly payment plan
  • Third-party payments
  • Credit card or electronic check
  • Cash, check, or money order

Learn about payment options.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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By submitting this form, you are giving your express written consent without obligation for UMGC to contact you regarding our educational programs and services using e-mail, phone, or text, including automated technology for calls and/or texts to the mobile number(s) provided. For more details, including how to opt out, read our privacy policy or contact an admissions advisor.