Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
(Monday–Friday, 8 a.m.-8 p.m. ET)
Technical Support (24/7)
E-mail the support team or submit documents using the UMGC Help Center.
UMGC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can't find what you need? Call or chat with a support agent 24 hours a day, seven days a week.
Find out more about our online classroom experience.
Go to password.umgc.edu anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.
Scheduled maintenance for your online classroom occurs on the second Sunday of each month from 1–7 a.m. eastern time.