Contact Support
Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Get answers to common technical support questions.
UMGC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can't find what you need? Call or chat with a support agent 24 hours a day, seven days a week.
Find out more about our online classroom experience.
Search FAQs
Manage Your Password
Go to password.umgc.edu anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.
System Maintenance Schedule
Scheduled maintenance for your online classroom occurs on the second Sunday of each month from 1–7 a.m. eastern time.
