Help and Knowledge Base

Could not find the article.

How can I find my UMGC username or email address?

After completing your application, you should have received your username and email address. If you can't find it or misplaced it, don't worry!

  • If you know your username: Add @student.umgc.edu to create your email. (Example: hsolo2@student.umgc.edu)
  • Your student email account will likely be available seven days before your class start date. Please refer to the information sent to the email address you used when enrolling in classes.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.