Help and Knowledge Base

1. Go to UMGC Password Reset and enter your UMGC Email or Username.
2. Enter the captcha code and select Next.
3. Click the authentication method you set up with your account.
   • Contact info must already be in your UMGC profile; enter a non-UMGC number if requested.
4. Enter the verification code or follow the directions sent to you.
5. Create a new password:
   • 12-127 characters
   • Includes at least three of the following: uppercase, lowercase, number, special character (! @ # $)
6. Click Finish to complete the reset.

Note: Passwords must be changed every 90 days for security.