Learn how to change your password, reset your login credentials, and enhance your account security with multi-factor authentication (MFA) at University of Maryland Global Campus.
Get Instructions on Changing Your Password
Can't remember your password or need to change it? Visit password.umgc.edu to reset your password via text message, email, or phone call or by answering your challenge questions. Please enter your UMGC-issued email address and/or password. Note: Your email address is your username + @student.umgc.edu (For example, hsolo2@student.umgc.edu).
To log in and configure your account for the first time, visit UMGC's Office 365 Home Page and enter the UMGC email address and temporary password you received by email after you submitted your application for admission.
If you need additional information, view our password reset instructions located in the Help Center.
Set Up Multi-Factor Authentication
Set up multi-factor authentication (MFA) at UMGC to add an extra layer of security to your account. MFA requires a second form of verification when signing in. Verification can be completed using several methods, including a web-based approval, authentication app, or phone verification.
- Make sure you have your UMGC login credentials.
- Choose the MFA method that works for you.
Use a Smart Device (Most Common)
Set up MFA using an authentication app on your mobile device.
- How do I enroll in MFA using an Authenticator App
- How do I update my smartphone number for UMGC security settings?
Are you located at a secure facility? Don't have your phone? You can use one of the methods below that do not require a smart device.
Use a Non-Smartphone Device
Authenticate using your browser or a security key.
- How do I set up MFA at UMGC using a non-smartphone device?
- How do I enroll in MFA at UMGC using Yubikeys?
Use a Computer Browser
Use these instructions if you are setting up MFA through a browser extension.
- How do I set up the Authenticator App using the Microsoft Edge browser extension?
- How do I enroll in multi-factor authentication (FA) using Safari?
- How do I set up the Authenticator App using the Google Chrome browser extension?
- How do I set up the Authenticator App using the Firefox browser extension?
Need additional assistance? Please reach out to technical support by emailing umgchelp@umgc.edu, calling 888-360-8682, or visiting the UMGC Help Center if you need further assistance.
