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How do I set up MFA at UMGC using a non-smartphone device?

You can still use MFA to secure your UMGC account even if you do not have access to a smartphone.

Alternate MFA Methods

If you do not have access to a smartphone or smart device, use one of these supported options:

  • Microsoft Authenticator browser extension
  • YubiKey Hardware Token

To manage your authentication methods:

  1. Navigate to https://mysignins.microsoft.com/
  2. Sign in using your UMGC email address and password.
  3. On the Security Info page, select + Add sign-in method.
  4. Choose one of the supported authentication methods available to you.
  5. Follow the on-screen instructions to complete setup.
  6. Select Done when the setup is complete.
Note: Setup guides for supported MFA methods are available in the Additional Resources list.

Please reach out to technical support at UMGChelp@umgc.edu, 888-360-8682, or the UMGC Help Center if you need further assistance.

Additional Resources

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.