How do I enroll in MFA using an Authenticator App?
Access the MFA Setup Portal
- Navigate to https://mysignins.microsoft.com/
- Login using your UMGC credentials.
Set up Microsoft Authenticator App
- Navigate to the Security Info Page.
- Select + Add sign-in method.
- Select Microsoft Authenticator App.
- If you currently use an authenticator app other than Microsoft, select Use a different authenticator app.
- Important: UMGC only supports Microsoft Authenticator as the recommended authentication app. While you may use alternative authentication apps, please note that UMGC cannot provide technical support or assistance for these applications. For setup and troubleshooting of alternative apps, refer to their specific instructions and support resources.
- If you currently use an authenticator app other than Microsoft, select Use a different authenticator app.
- Select Microsoft Authenticator App.
- If this is your first time downloading Microsoft Authenticator, follow the steps below:
- Download Microsoft Authenticator from the Apple App Store or Google Play Store on your smartphone.
- Open the app on your smartphone once the download is complete.
- Accept the Privacy Statement.
- Select Continue.
- Select Scan a QR Code.
- Allow the app to access your camera.
- Go to your computer and use your smartphone to Scan the QR code that is displayed.
- Enable notifications on your smartphone.
- UMGC recommends enabling notifications, but it is not required.
- You will receive a prompt on your computer to test the app.
- Enter the two-digit number displayed on your computer into the prompt on your smartphone.
- Once authenticated, the Microsoft Authenticator App will show as an option on your Security Info Page.
- Congratulations, you are enrolled in MFA.
- Going forward, after entering your password, you will be prompted to enter the two-digit code provided by the Microsoft Authenticator App to access your UMGC accounts.
- Enable notifications on your smartphone.
Please reach out to technical support at UMGChelp@umgc.edu, 888-360-8682, or the UMGC Help Center if you need further assistance.
Additional Resources
- How do I set up the Authenticator App using the Firefox browser extension?
- How do I set up the Authenticator App using the Microsoft Edge browser extension?
- How do I set up the Authenticator App using the Google Chrome browser extension?
- How do I enroll in MFA at UMGC using YubiKeys?
- How do I set up MFA at UMGC using a non-smartphone device?
- How do I enroll in multi-factor authentication (MFA) using Safari?