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When to Contact the Ombudsman

Contact Ombudsman's Office

Blair Hayes
Phone: 800-888-8682, ext. 17910 

Read about issues that it may benefit you to discuss with the UMGC ombudsman.

There are many circumstances under which you can benefit from a discussion with someone knowledgeable about the university and its policies.

Typical Issues

Topics may include

  • Interpersonal difficulties with colleagues, subordinates, or supervisors
  • Departmental and interdepartmental conflicts
  • Preparing for a difficult conversation
  • Harassment or discrimination
  • Violations of university policy
  • Workplace disputes
  • Bureaucratic frustrations
  • Ethical dilemmas
  • Cultural misunderstandings
  • Conflicts of interest
  • Disciplinary actions
  • Research misconduct
  • Incivility or rudeness
  • Health and safety concerns
  • Unprofessional conduct
  • Academic freedom and integrity
  • Protecting your reputation
  • Retaliation
  • Formal processes and procedures

Please note: The ombudsperson does not record formal complaints on behalf of UMGC. Communications made to the ombudsperson about possible violations of university policies or of unlawful practices do not constitute official notice to UMGC. The informal nature of the communication allows the ombudsperson to preserve confidentiality and impartiality. If you would like to make a formal complaint and put the university on notice, the ombudsperson can indicate the appropriate method to do so and refer you to the appropriate office and policy.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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