About the Ombudsman and Mediation
When to Contact
Read about issues that it may benefit you to discuss with the UMGC ombudsman.
Mediation
Learn about mediation as a tool to handle conflicts at UMGC.
Guiding Principles
Find the ombudsman principles, including independence, neutrality, and confidentiality.
Scope of Actions
Learn what the ombudsman does and does not do in addressing your complaint.
Ombudsman Charter
Explore UMGC's ombudsman complaint resolution program.
Mediation FAQs
Get your questions answered about UMGC's mediation services.