Contact Financial Aid
E-mail: finaid@umgc.edu
Phone: 800-888-8682
Live phone support is available Monday–Friday, 8 a.m.–8 p.m. ET.
Urgent Requests:
Jay Tinsley, Assistant Vice President of Counseling, Financial Aid
Phone: 844-399-8682
E-mail: AsktheFADirector@umgc.edu
Learn six tips for managing your financial aid.
University of Maryland Global Campus offers the following guidance on how to manage your courses and minimize your risk.
Plan ahead: Minimize your financial risk by selecting classes carefully, balancing your most difficult classes against your other courses and family and work demands.
Understand the rules for your award: Review financial aid policies to understand what is expected of you to maintain your eligibility and keep your financial aid.
Know the consequences: Be sure that you understand what will happen if you drop, withdraw, or fail to complete your classes. A financial aid counselor can help determine your financial liability.
Consider your options before you drop or withdraw: Talk to the faculty member teaching your class to see if there is anything you can do to complete the class. Make sure you have explored all options for assistance.
Work with student accounts: If you drop or withdraw from a course and are able to return within the same semester, we may be able to reinstate your financial aid. If you cannot return, you may be able to work out an extended payment plan—if you e-mail Student Accounts as soon as you have a balance showing on your account.
Don’t ignore your account balance: If you do not take action, your balance will be transferred to the state central collections unit, you will be required to pay an additional 17 percent processing fee, and your credit score could be affected.