Payments, Refunds, Direct Deposit, Service Indicator Hold: firstname.lastname@example.org
Payment Plans, 1098-T's, Undeliverable Refunds Checks, Copies/Stop Payments/Tracing Refund Checks, Financial Aid Book Allowance, R2T4: email@example.com
E-statement, Dunning, Collections (CCU), Prior Balance Payment Plans, Perkins Loan Repayment: firstname.lastname@example.org
Third Party Military (active duty): email@example.com
Third Party Veterans: firstname.lastname@example.org
Third Party Civilians & Corporate: email@example.com
Third Party Invoicing and Collections: firstname.lastname@example.org
If you have not received your refund check for financial aid or your student account balance at University of Maryland Global Campus and believe that it may be lost due to a change of address or other reason, you can follow the steps below to request a stop payment on the original check so that a new one can be reissued to you.
Financial aid and regular refund checks are issued to your address of record. You are responsible for keeping your personal contact information up to date in your Profile in MyUMGC. If you had an address change or failed to update your address prior to the release of the refund check by the State of Maryland Treasurer's Office, the check may become undeliverable, lost, or outstanding. If your student account or financial aid refund check is deemed undeliverable by the post office, we will contact you by e-mail asking for your new address. Funds from unclaimed student refund checks are forwarded to the State of Maryland.
Federal regulations require you to cash a federally funded refund check (Title IV Funds) within a timely manner. Please note, all refund checks expire 180 days (six months) from the issue date of the check. Unfortunately, we are not able to reissue Title IV funds if your check expires. If a refund check is never cashed, UMGC must return the funds to the Department of Education within 240 days of the original refund issue date. UMGC will cancel the check and the funds will be returned to the loan or grant program that created the credit balance.
The Stop Payment/Check Trace Request form may be completed and faxed to 301-985-7858, emailed to student accounts or mailed to:
University of Maryland Global Campus
3501 University Blvd. East
Office of Student Accounts
Adelphi, MD 20783
Make sure to date and sign the form.