Skip Navigation
Skip to Menu Toggle Button

Identity Theft

Contact Financial Aid

Phone: 800-888-8682
Live phone support is available Monday–Friday, 8 a.m.–8 p.m. ET.

Urgent Requests:
Jay Tinsley, Assistant Vice President of Counseling, Financial Aid
Phone: 844-399-8682

Find helpful tips for preventing identity theft and protecting your financial information.

In simple terms, identity theft occurs when someone uses your personal information without your knowledge to commit fraud or other crimes. Read on for tips from University of Maryland Global Campus on protecting your identity.

What Is Identity Theft?

Preventing Identity Theft

Following are tips to help you protect your personal information from identity thieves.


  • Never leave your mail unattended in a mailbox that is accessible to the public. 
  • If you are mailing a bill, put it directly in a postal drop box or take it to the post office to ensure it is posted safely. 
  • If you are going out of town, have the post office hold your mail or make sure a trusted person picks it up daily for you.


  • Only pay your bills online using a secure site. Do not to input your credit card number into an Internet page unless it is encrypted. 
  • When you are creating online passwords, remember: the longer, the better. Also, try to include a mix of capitals letters, numbers, and symbols to increase security.
  • Try to commit all your passwords to memory.


Identity thieves use many tricks to steal your information at the ATM. Some will attempt to take a photo of your credit or debit card while you are standing at the ATM; some may put illegal card readers over the ATM’s reader to steal your information. When using an ATM, take the following precautions:

  • Make sure the person behind you is standing at a reasonable distance. 
  • Try to shield your card with your hand at all times to prevent someone from seeing the numbers on the card.  
  • Always double check the card reader before you input your card. Does it look loose? Does it seem too bulky? If so, give it a tug.

Personal Information

  • Shred, shred, shred! Make sure you shred any financial statements, billing statements, and especially any pre-approved credit card offers you may receive.
  • Remember to monitor your credit report regularly to ensure there are no fraudulent charges or incorrect personal information (such as an address where you never lived).
  • Carry the bare minimum in your purse or wallet—never carry your Social Security card or birth certificate with you. Also, try to limit the number of credit cards you carry.

Think Before You Disclose

  • Before giving someone your Social Security Number or other personal information over the phone, ask why they are asking for this information: Is it necessary to give it to them? Can you provide them with any other information such as a policy number or even a telephone number to access your account? 
  • Remember that there are other ways companies and businesses can identify your account without requiring you to provide your Social Security Number.

What to Do If You're A Victim of Fraud

Act quickly! If you find an unauthorized charge on any of your accounts, make sure you contact your creditor's fraud department immediately. You typically have 60 days from when you receive your billing statement with the fraudulent charge to initiate an investigation.

Make sure you also monitor your credit. You should notify at least one agency of your stolen identity. By law, the contacted agency will then need to notify the other two that your account has been flagged for identity theft. Follow up with the credit reporting agency to ensure no new fraudulent claims are placed on your account.

If you believe someone is using your bank account illegally, contact your bank immediately to close your account. Also, ask them to notify their check verification service; this will prevent retailers form honoring checks written on this account.

Contact the Authorities

Once you have gathered evidence from your claims, you should contact your local law enforcement agency to file a report. You may also want to contact your state’s attorney general’s office for consumer fraud information.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

Personal Information
Contact Information
Additional Information
This field is required.
This field is required.

By submitting this form, you acknowledge that you intend to sign this form electronically and that your electronic signature is the equivalent of a handwritten signature, with all the same legal and binding effect. You are giving your express written consent without obligation for UMGC to contact you regarding our educational programs and services using e-mail, phone, or text, including automated technology for calls and/or texts to the mobile number(s) provided. For more details, including how to opt out, read our privacy policy or contact an admissions advisor.

Please wait, your form is being submitted.