UMGC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can't find what you need? Call or chat with a support agent 24 hours a day, seven days a week.

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Manage Your Password

Go to anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.

System Maintenance Schedule

Scheduled maintenance for your online classroom occurs on the second Sunday of each month from 1–7 a.m. eastern time.