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Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
(Monday–Friday, 8 a.m.-8 p.m. ET)
Technical Support (24/7)
E-mail the support team or submit documents using the UMGC Help Center.
Can't remember your password or need to change it? Visit password.umgc.edu to reset your password via text message, e-mail, or phone call or by answering your challenge questions. Please enter your UMGC-issued e-mail address and/or password. Note: Your e-mail address is your username + @student.umgc.edu (For example, firstname.lastname@example.org).
To log in and configure your account for the first time, visit UMGC's Office 365 Home Page and enter the UMGC e-mail address and temporary password you received by e-mail after you submitted your application for admission.