Skip Navigation
Skip to Menu Toggle Button

Password Help


Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)

Technical Support (24/7)

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Change or reset your password and login credentials at UMGC.

Password Help

Can't remember your password or need to change it? Visit to reset your password via text message, e-mail, or phone call or by answering your challenge questions. Please enter your UMGC-issued e-mail address and/or password. Note: Your e-mail address is your username + (For example,

To log in and configure your account for the first time, visit UMGC's Office 365 Home Page and enter the UMGC e-mail address and temporary password you received by e-mail after you submitted your application for admission.

If you need additional information, view our password reset instructions located in the Help Center.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

Personal Information
Please provide your First Name.
Please provide your Last Name.
Contact Information
Please recheck your email address.
Please provide a valid E-Mail Address.
This field is required.
Please provide a valid ZIP Code or APO/FPO.
Additional Information
This field is required.
This field is required.

By submitting this form, you are giving your express written consent without obligation for UMGC to contact you regarding our educational programs and services using e-mail, phone, or text, including automated technology for calls and/or texts to the mobile number(s) provided. For more details, including how to opt out, read our privacy policy or contact an admissions advisor.

Please wait, your form is being submitted.