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Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)

Technical Support (24/7)

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Change or reset your password and login credentials at UMGC.

Password Help

Can't remember your password or need to change it? Visit to reset your password via text message, e-mail, or phone call or by answering your challenge questions. Please enter your UMGC-issued e-mail address and/or password. Note: Your e-mail address is your username + (For example,

To log in and configure your account for the first time, visit UMGC's Office 365 Home Page and enter the UMGC e-mail address and temporary password you received by e-mail after you submitted your application for admission.

If you need additional information, view our password reset instructions located in the Help Center.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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