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Satisfactory Academic Progress (SAP) Requirement FAQs

Satisfactory Academic Progress (SAP) Overview

How does SAP affect my financial aid?

Submitting a SAP Appeal

How do I appeal a Satisfactory Academic Progress (SAP) denial?
Do I have to submit a SAP appeal every semester?
How long does it take to review a SAP appeal?

SAP Appeal Outcomes

What happens if my SAP appeal is approved?
When will my SAP status be updated after grades post?
What can I do if my SAP appeal is denied?
What happens if I don’t appeal my SAP standing?

After SAP Review

When will my SAP status be updated after grades post?
When will my summer aid disburse after SAP review?

SAP and Enrollment Impacts

Will I be dropped from summer classes if my aid is delayed for SAP review?
Will my summer classes be dropped if I don’t meet SAP?

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.