When will my SAP status be updated after grades post?
SAP is evaluated once a year at the end of the Spring semester. If you believe your SAP status has changed midyear, check UMGC’s SAP webpage for appeal options.
Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).
Call 888-360-8682 for technical support (24/7).
Email the support team or submit documents using the UMGC Help Center.