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When will I receive my diploma?

  • Degrees are awarded on the appropriate conferral date for the term.
  • Official conferral date for degrees is the last day of the term in which degree requirements are completed.
  • Diplomas are mailed 2-3 weeks after the conferral date.
  • Conferral dates can be reviewed on the graduation to-do list under "Receive Your Degree."
  • After the conferral date, you can request:

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.