Purchasing for University of Maryland Global Campus is conducted by the Procurement Office. Under the direction of the associate vice president for Procurement and Business Affairs, we are strongly committed to our campus customers.

Some Background on How We Do Business

UMGC's Procurement office ensures the university's procurements are conducted in a competitive, fair, and open environment and in full compliance with applicable policies, laws, and regulations. We identify opportunities to establish contracts that capitalize on the university's buying power and work closely with the institution's community to ensure contract compliance. In support of the university's mission, we procure goods and services using best value practices while working collaboratively to meet the needs of our customers.

UMGC is a supporter of the State of Maryland Small Business Reserve Program and State of Maryland Minority Business Enterprise Program.

Contact Information

The Procurement office is located at UMGC Headquarters, in Room 4100 of the Administration Building and can be reached at 301-985-7150.

Electronic Bid Board

To submit solicitations on this Electronic Bid Board, please follow these steps.

  1. Download all solicitation documents.

  2. Contact the designated UMGC contact person to have your firm added to the prospective vendor list. Any prospective vendor who fails to do so assumes complete responsibility in the event that they do not receive communications from the Procurement Office prior to the closing date.

  3. Up until the solicitation closing date, download and respond to all materials, including any and all addenda and other communications.

Note: The prospective vendor is responsible for downloading the solicitation documents, including any and all addenda and other communications. Addenda may be posted until the closing date of the solicitation.

It is the responsibility of the vendor to ensure that its submittal to the solicitation is fully responsive including acknowledgement of all addenda issued.

All documents are viewable in Adobe Acrobat Reader.

Projects for Bid

RFP 91846: Professional Staff Augmentation for Creative and Marketing Services
Solicitation #

91846

Title

Professional Staff Augmentation for Creative and Marketing Services

Summary

The intent of this Request for Proposals or Solicitations is to provide staffing agencies an opportunity to present their qualifications, experience, and conceptual approach to providing professional staffing services for the University of Maryland Global Campus (UMGC) Office of Marketing and Communications. Proposals that concisely present the information requested in the order and manner requested will be considered more favorably than a Proposal ("Proposal" or "Offer") from an Offeror of commensurate qualifications that displays a lack of organization, conciseness, or attention to detail.

Contact

Lauren Jaber
Senior Buyer, IT Procurement Office of Procurement
lauren.jaber@umgc.edu
301-985-7415

Contact

Eric Pfister
Assistant Director, IT Procurement
eric.pfister@umgc.edu
301-985-7095

Solicitation Issue Date

Wednesday, January 13, 2021

Last Day for Questions

Friday, January 22, 2021, on or before 2 p.m. ET

Technical Proposal Due Date

Wednesday, February 3, on or before 2 p.m. ET

Price Proposal Due Date

Wednesday, February 3, on or before 2 p.m. ET

To be submitted separately from Technical Proposal Contractor(s) Selection anticipated to be Finalized February 17, 2021
Agreements executed by Selected Contractor(s) March 8, 2021
Contract Commencement March 15, 2021
Solicitation Documents
Drawings

None

Status  
RFP 91835: Contact Center Services for Higher Education Enrollment Management
Solicitation #

91835

Title

Contact Center Services for Higher Education Enrollment Management

Summary

The University is seeking a qualified and experienced partner with higher education experience to provide specialized front-end contact center services to select University inquiries and applicants. The University seeks a partner that understands the higher education space using superior technology and analytics to drive the best results.

Contact

Alicia Klein
Director, Technology Procurement
alicia.klein@umgc.edu
301-985-7223

Contact

Eric Pfister
Assistant Director, Technology Procurement
eric.pfister@umgc.edu
301-985-7095

Solicitation Issue Date

Wednesday, October 7, 2020

Last Day for Questions

Wednesday, October 14, 2020, on or before 2 p.m. ET

Technical Proposal Due Date

Monday, October 26, 2020, on or before 2 p.m. ET

Anticipated Price Proposal Due Date Monday, November 30, 2020, on or before 2 p.m. ET
Anticipated Award Date Monday, December 14, 2020
Solicitation Documents
Drawings

None

Status Awarded to Conversion Calls
RFP 91826: TCPA/DNC Compliance Solution
Solicitation #

91826

Title

TCPA/DNC Compliance Solution

Summary

University of Maryland Global Campus is seeking a Solution that ensures compliance with TCPA and DNC applicable laws. The Scope of Work includes Implementation and DNC List Registration Professional Services.

Contact

Lauren Jaber
Senior Buyer, Technology Procurement
lauren.jaber@umgc.edu
301-985-7415

Contact

Alicia Klein
Director, Technology Procurement
alicia.klein@umgc.edu
301-985-7223

Solicitation Issue Date

Tuesday, September 22, 2020

Last Day for Questions

Tuesday, September 29, 2020, on or before 2 p.m. ET

Technical Proposal Due Date

Wednesday, October 7, 2020, on or before 2 p.m. ET

Anticipated Price Proposal Due Date (shortlisted firms only) Wednesday, October 28, 2020, on or before 2 p.m. ET
Anticipated Award Monday, November 16, 2020
Solicitation Documents
Drawings

None

Status  
Solicitation 91819: AEM Cloud Service Implementation
Solicitation #

91819

Title

AEM Cloud Service Implementation

Summary

UMGC seeks an Adobe certified Solution Partner ("Partner") with expertise in Adobe Experience Manager Sites as a Cloud Service ("AEM") implementation to implement AEM as the web content management system ("CMS") and digital asset management system ("DAM") for UMGC's prospect website. Included in UMGC's AEM licensing is AEM Assets for AEM Sites, Personalization Foundation by Target, and Analytics Foundation Pack for Experience Cloud. UMGC expects the Partner to lead this implementation. The focus of this implementation is to understand UMGC's requirements, processes, organization, and environment and adapt them to leverage AEM's best in class design. Specifically, UMGC expects the Partner to provide their expertise to design, configure, integrate, test, and deploy AEM. The Partner will need to provide training for UMGC stakeholders on the new processes and platform as well.

Contact

Eric Pfister
Assistant Director, Technology Procurement
eric.pfister@umgc.edu
301-985-7095

Contact

Phan Truong
Senior Buyer, Technology Procurement
phan.truong@umgc.edu
301-985-7143

Solicitation Issue Date

Wednesday, August 19, 2020

Last Day for Questions

Thursday, August 27, 2020, on or before 2 p.m. ET

Technical Proposal Due Date

Friday, September 11, 2020, on or before 2 p.m. ET

Anticipated Price Proposal Due Date Friday, October 5, 2020, on or before 2 p.m. ET
Anticipated Award Date Friday, October 16, 2020
Solicitation Documents
Drawings

None

Status Awarded to Bounteous, Inc.
Solicitation 91786: Employee Survey Services
Solicitation #

91786

Title

Employee Survey Services

Summary

The University of Maryland Global Campus (UMGC or the University) seeks a provider of employee engagement survey services to conduct a global (Asia, Europe, and USA) employee survey to its approximately 6,944 employees (faculty and staff). The surveys shall be conducted at the direction of UMGC's President and the Office of Human Resources. The awarded Contractor will assist UMGC in accomplishing one of its major strategies which is "to create a work environment incorporating our core values where employees are empowered, supported, and provided with professional career development to enable UMGC to recruit and retain high quality, student focused faculty and staff." In addition, it will assist UMGC with its goal of becoming an "Employer of Choice." The Contractor will work with a committee that broadly represents the UMGC community.

Contact

Sharon Barry, Director
Office of Procurement and Business Affairs
sharon.barry@umgc.edu
301-985-7156

Contact

Phan Truong
Senior Buyer
phan.truong@umgc.edu
301-985-7143

Solicitation Issue Date

Tuesday, April 14, 2020

Last Day for Questions

Tuesday, May 5, 2020, by 2 p.m. EDT

Technical Proposal Due Date

Thursday, May 28, 2020, by 2 p.m. EDT

Oral Presentation via Zoom: June 24–June 30, 2020
Price Proposal Due Date Thursday, July 9, 2020, by 2 p.m. EDT
BAFO Price Proposal Due Date TBD
Contractor(s) Selection Anticipated to be Finalized Tuesday, July 30, 2020
Contract Commencement Monday, August 17, 2020
Solicitation Documents
Drawings

None

Status Awarded to Glint Inc.
Solicitation 91787: Insurance Broker Services
Solicitation #

91787

Title

Insurance Broker Services

Summary

University of Maryland Global Campus seeks proposals from qualified contractors to provide insurance broker services.

Contact

Sharon Barry, Director
Office of Procurement and Business Affairs
sharon.barry@umgc.edu
301-985-7156

Solicitation Issue Date

Wednesday, April 1, 2020

Last Day for Questions

Tuesday, April 21, 2020, by 11:59 p.m. EDT

Response Due Date

Thursday, May 21, 2020, 4 p.m. EDT

Solicitation Documents
Drawings

None

Status