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Help and Knowledge Base

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How much of my tuition will be refunded if I drop or withdraw from a class?

Refund amounts depend on your payment type and the date you drop or withdraw. For specific percentages, visit the Refunds webpage to review the refund schedule and important deadlines.

Note: If you receive financial aid, dropping or withdrawing from a course may affect your aid eligibility. Learn more on the Dropping or Withdrawing and Financial Aid webpage.

Contact the Office of Financial Solutions for additional assistance.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.