Help and Knowledge Base

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Graduation FAQS

Visit University of Maryland Global Campus Graduation FAQs for answers to common questions about graduation, including:

  • Application Process
    • How to apply for graduation
    • Deadlines and fees
  • Degree Conferral
    • Timeline for credential awarding
    • Requesting Letters of Completion
  • Diplomas
    • Delivery timelines
    • Updating personal information
  • Degree Honors
    • Criteria for academic honors
  • Commencement
    • Difference between graduation and commencement
    • Ceremony participation details
  • Contact Information

For questions concerning Commencement, please visit UMGC's Commencement FAQs.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.