How can I file a complaint or report a concern?
If you have a concern about a course, instructor, or grade, start by contacting your professor using the information in your syllabus or online classroom. Professors usually reply within 48 hours.
If the issue isn’t resolved:
- Contact your Success Coach, Military Education Coordinator, or Advisor for next steps.
- Submit your concern to the Learner Resolution Management team and include:
- Your full name and EMPL ID
- Course name and number
- Instructor’s name
- A short description of your concern
Before submitting, review Student Grievance Procedures and Arbitrary and Capricious Grading policies.
For non-academic issues, such as Title IX, ADA accommodations, or fair practices, visit the Learner Resolution Management page for more resources and contact options.
