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Help and Knowledge Base

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Can I order my transcript or enrollment verification through the National Student Clearinghouse?

UMGC uses the National Student Clearinghouse (NSC) for enrollment verification only—not for transcript requests. To learn more about ordering transcripts, visit How do I order an official transcript?

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By Chat

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Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.