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Help and Knowledge Base

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What assistance is available for low-income students?

UMGC offers several resources to help low-income students navigate financial aid and access essential support services.

Financial Assistance

  • Financial Solutions Advisors: Provide guidance on FAFSA, grants, scholarships, and other funding options. They also host live, virtual FAFSA workshops.
  • Single Stop: A self-service tool that connects students to local, state, and federal resources. Use the quick self-screener to check eligibility for assistance with food, legal aid, taxes, and more.

Additional Support Services

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.