Help and Knowledge Base

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How do I access the SpouseWorks (formerly MyCAA) portal?

To access your SpouseWorks (formerly MyCAA) benefits, visit the SpouseWorks Portal, managed by the U.S. Department of Defense.

Through the portal, you can:

  • Submit required documents for your account
  • Request financial assistance for your education
  • View updates on your MyCAA funding

You must use the MyCAA Portal to apply for and manage all your MyCAA benefits.

Learn more at Education Benefits for Spouses & Dependents and My Career Advancement Account Scholarship.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.