If you are presented with the LOGIN ERROR message (see image above) while attempting to log into a University system, please try the following steps:
- Enter the URL for the system you are trying to access in your browser again. Often the issue will not reoccur on a second or third attempt.
- If you receive the LOGIN ERROR message again, you may wish to try using another browser or another browser window. You can also clear your browser's cache, cookies, and temporary internet files to resolve the problem. For instructions to clear browser data, view Browsers: How do I clear cache and temporary Internet files?
- If none of these troubleshooting steps resolves the issue, please contact IT Support.