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Help and Knowledge Base

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How do I get writing help at UMGC?

All writing support is available through the Tutor.com platform, which you can access from your classroom.

  1. Go to the Academic Support or Resources tab in your course
  2. Click Tutoring to launch Tutor.com
  3. Writing Support Options:
    • Submit Your Draft: Upload your writing and get feedback within 12 hours, often much sooner!
    • Submit for AI Review: Get instant feedback, then follow up with a tutor if needed.
    • Schedule a Session: Book a live 30-minute session with a UMGC professional or peer tutor (based on availability)

Visit the Writing Center for additional writing resources.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.