Help and Knowledge Base

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How do I get writing help at UMGC?

All writing support is available through the Tutor.com platform, which you can access from your classroom or the student portal (MyUMGC).

  1. Go to the Academic Support or Resources tab in your course or the Student Support tab in the student portal.
  2. Select Tutoring (classroom) or Work with a Writing Tutor (student portal).
  3. Writing Support Options:

Visit the Writing Center for additional writing resources.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.