Help and Knowledge Base

Could not find the article.

Where can I find more help articles about Workspace (Citrix)?

For information on using Workspace (Citrix) and for troubleshooting support, check out the following knowledge articles:

Note: These articles will help you with both everyday tasks and troubleshooting in the virtual desktop environment.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.