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Help and Knowledge Base

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Who sends out UMGC MyAlerts notifications?

MyAlerts sends notifications to your cell phone or email about:

  • Local or national emergencies
  • Severe weather
  • UMGC site-specific closings

Alerts are sent by designated UMGC staff and may go to everyone or specific groups. Read messages promptly and follow instructions.

Need more information? See MyAlerts FAQ.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.