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When will my Tuition Assistance (TA) appear in my account?

Tuition Assistance (TA) requests take 1-2 business days to process upon receipt of the TA authorization form. If your account does not reflect your TA payment after 72 business hours, contact the Office of Financial Solutions at 800-888-8682 or financialsolutions@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.