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Help and Knowledge Base

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When will I receive my acceptance letter?

Once your application is fully processed and you're admitted to UMGC, you'll receive your acceptance letter by email.

How Long Does It Take?

If your application does not require additional review, you'll typically receive your acceptance letter within two business days.

Some applications may take longer to process, including those with:

  • Incomplete documentation
  • Graduate program admission requests
  • International education records
  • Special admissions requirements

Learn more at Admissions Requirements.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.