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Help and Knowledge Base

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How do I use the Workspace and lab machine environment in Virtual Desktop (VDA)?

To learn more about the UMGC virtual lab experience, watch our lab environment video tutorial.
This video will show you how to:

  • Access Workspace

  • Navigate the lab machine environment

  • Use the Windows lab machine

  • Use the Linux lab machine

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.