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How do I update my direct deposit information?

To update your direct deposit for financial aid refunds, follow these steps:

  1. Log in to your Student Portal.
  2. On the left-hand side, click Finances.
  3. Select Direct Deposit.
  4. Click Add Bank Account and enter your new account information.
  5. Click Save.
  6. Under the Direct Deposit column, click Enroll next to your new account.
  7. Once enrolled, delete your old account.

Notes

  • You can’t edit existing bank details—only the nickname.
  • Only one direct deposit account can be active at a time, and it must receive 100% of your refunds.

If you’d like to stop using direct deposit, email Student Accounts.

 

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Monday–Friday, 8 a.m.–10 p.m. ET.

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Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

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By Email

Email the support team or submit documents using the UMGC Help Center.