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Help and Knowledge Base

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Why am I unable to enroll in classes?

If you're having trouble enrolling, log in to MyUMGC and check:

  • To-Do List: Look for any outstanding tasks (like missing transcripts or residency documents).
  • Holds: Make sure there are no holds on your account, such as unpaid balances or financial aid issues.

Still need help? Contact your Success Coach at 800-888-8682 or studentsfirst@umgc.edu for support.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.