Help and Knowledge Base

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Will I get my UMGC federal employee discount during a government shutdown?

You will continue to receive your standard UMGC discount and app fee waiver during a shutdown for the Spring 2026 term. If your application is not approved, UMGC can help you explore payment options like financial aid or scholarships. 

For tuition payment questions, contact your agency. 

Questions? Call 844-8682-FED (Option 3) or email fedprogram@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.