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Help and Knowledge Base

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How long does it take for UMGC to process my FAFSA?

Financial aid is usually awarded within 2-3 business days after the Financial Aid Office receives your FAFSA. It may take up to a week for UMGC to receive your FAFSA.

If any additional information is needed to complete your application, items will be added to your To-Do List in your Student Portal, and you'll receive an email notification.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.