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Can UMGC’s Financial Aid Office complete a third-party financial aid form for me?

If you need documents completed by the Financial Aid Office for a third party, submit the documentation by opening a case in the UMGC Help Center. The office will complete the form and either return it to you or send it directly to the organization, depending on the request. Please allow up to one week for processing.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.