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How do I turn off pop-up blockers?

Pop-up blockers stop unwanted windows but can also block important University content such as course modules, proctored exam registration, and evaluations. If prompted to allow pop-ups while in your online classroom, select Yes. For uninterrupted access, adjust your browser’s pop-up settings as needed. Use the links below for step-by-step instructions:

On a computer

On a mobile device

Tip: Temporarily disable pop-up blockers during course activities to avoid access issues.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.