Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

How can I get transcripts if my school has closed?

To obtain transcripts from your school, college, or university that has closed, please follow the steps below:

  • Confirm the school is closed: Try contacting them by phone or email.
  • Check the state licensing agency: Many closed schools store records there.
  • Contact the state Department of Education or accrediting organization: They may provide guidance.
  • Use the U.S. Department of Education's Contact Us page: Find the right agency for your state.

You can also search for records through electronic services:

To learn more, visit Financial aid info for closed schools and Closed school contacts by state.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.