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Help and Knowledge Base

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Where can I find information about UMGC's test centers?

UMGC offers testing for CLEP, DSST, Pearson VUE, and other proctored exams at various locations across the U.S. You can find more details on the Credit by Exam webpage.

If you're looking for alternative testing sites in the U.S. for paper or computer-based placement tests, check out the Alternative Testing Sites webpage.

Note: Proctoring services are no longer available to visiting students.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.