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How do I submit a Request for Certification?

To use your VA education benefits at UMGC, you must submit a Request for Certification each term. The university does not automatically certify your enrollment—this request authorizes UMGC to process your benefits.

Submitting your request:

  • Activates your VA benefits for tuition and housing
  • Confirms your classes are eligible
  • Helps prevent delays in processing or payment

To submit your request in MyUMGC:

  1. Log in to MyUMGC 
  2. Navigate to Veteran Certification
  3. Select the semester you wish to certify
  4. Click Complete Request Form
  5. Complete and click Submit Request

Important: Failure to submit a Request for Certification may result in disenrollment.

For additional information, visit our Certification of Benefits page.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.