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Help and Knowledge Base

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How do I sign up for UMGC MyAlerts?

UMGC uses MyAlerts to notify you about emergencies and weather-related closings by text, email, and more. Signing up is fast and helps you stay in the know.

Here's how to stay informed:

  • Sign up for MyAlerts to get updates sent directly to your phone or email.
  • Check the UMGC Weather & Emergency Alerts page for updates about delays or closures at regional testing sites.
  • For emergency preparedness info, visit our Security page.
  • Save this number: 301-985-SNOW (7669). You can call it for weather updates if you can't access the website.

For additional information, review the Natural Disaster Procedures page.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.