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Help and Knowledge Base

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How do I set up a Zoom account?

  1. Go to zoom.us in your web browser.
  2. Click Sign In on the homepage to start setup.
  3. Confirm your email address by clicking Confirm your email address.
  4. Open Zoom's verification email and click Activate Account.
  5. Choose your sign-in method:
    • Sign in with Facebook - use your Facebook credentials.
    • Sign in with Password - create a password for your Zoom account.
  6. You're all set! Your Zoom account is ready to use.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.