Skip Navigation
Skip to Menu Toggle Button

Help and Knowledge Base

Could not find the article.

How can I request a duplicate diploma?

To order a duplicate diploma:

  1. Complete the Replacement/Duplicate Order Form by hand (no electronic signatures).

    • If you don’t have the original, have the form notarized.

  2. Submit your scanned form to Graduation Services.
  3. Pay the $50 fee after receiving confirmation from Graduation Certification.

Note: Allow 2–3 weeks for processing and mailing after payment.

Important Reminders: Use one form per program, include a valid email, and clear any financial holds first.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Call 855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

Call 888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.